Steven’s Room
Saying goodbye to a loved one, especially a family member, is one of the hardest thing any of us has to do.
Our Farewell Services
Saying farewell to a family member is one of the hardest things we have to do in life and being there for your dog on their last day on Earth is just as significant as the first day they came into your life. When you arrive at our clinic there is no rush. Steven’s Room is designed to mirror a room your dog might be used to. With soft furnishings such as a sofa and a rug along with an LED window to present the idea of outside light to provide comfort during a difficult time. Our caring and thoughtful processes follow the Fear Free Pets guidelines and there is no time limit for how long you wish to spend with your dog. When you are ready, we will gently and respectfully guide them across the Rainbow Bridge.With prior arrangement, we offer a complimentary funeral slideshow to celebrate the life of your loved one if you wish to provide photos and / or videos. We offer a variety of post-Euthanasia services through Eden Hills and Returniti.Supporting Children Through Pet Loss
For many children, the loss of a beloved dog may be their first experience with grief. Dogs are often a child’s companion, playmate, and source of comfort, so their passing can feel very confusing and sad.
Every child responds differently depending on their age and personality. Some children may want to talk about their feelings or ask many questions, while others may be quiet or seem to move in and out of their emotions.
A few gentle ways to support children during this time include:
• Using simple, honest language when explaining what is happening.
• Letting them share memories or stories about their dog.
• Encouraging them to draw pictures, write a letter, or create a small keepsake.
• Reassuring them that feeling sad, upset, or even confused is completely normal.
Some children may wish to be present to say goodbye, while others may not feel comfortable. There is no right or wrong choice, and families should make the decision that feels best for their child.
If you would like guidance on how to support your children through this time, our team is always here to help.
Many families find it helpful to create a small remembrance, such as a photo, paw print, or memory box, to honour the special place their dog held in their lives.
Should My Child Be Present When We Say Goodbye?
Families often ask whether children should be present during a pet’s final moments. The answer is that there is no single right choice. Every child and every family is different.
Some children find comfort in being able to say goodbye and feel included in the process. Others may find the experience overwhelming and prefer to remember their dog in their own way at home.
What matters most is helping your child feel prepared and supported. If they are going to be present, it can help to gently explain what will happen in simple terms beforehand. Let them know that their dog will be very relaxed and comfortable, and that the veterinary team will make sure their dog is peaceful and not in pain.
Children should also know that it is completely okay if they change their mind. They may choose to step out of the room at any time, and that is perfectly alright.
Our team will always work with families to help create a calm and supportive environment so that each family member, including children, can say goodbye in the way that feels right for them.
How Children May Experience Grief
Children often experience grief differently from adults. Their emotions can move in and out quickly, and they may ask the same questions many times as they try to understand what has happened.
You may notice your child:
• asking where their dog has gone
• becoming quiet or withdrawn
• wanting to talk about their dog often
• expressing their feelings through drawing, play, or stories
• seeming sad one moment and playful the next
All of these responses are normal. Children process loss gradually, and their understanding may evolve over time.
Encouraging children to share memories, look at photos, draw pictures, or talk about their dog can help them work through their feelings. Creating a small remembrance, such as a paw print, photo, or memory box, can also provide comfort.
If your child is struggling with the loss of their dog, it can help to acknowledge their feelings and reassure them that it is okay to feel sad when someone we love is gone.
